Bio Gen Labs

Resource Center

Provider manuals, guides, and compliance documents

Download the forms and reference materials your practice needs for accurate specimen collection and submission.

Provider ManualsPDF

General Provider Manual

Complete reference for ordering providers covering test ordering, specimen submission, and reporting.

Provider ManualsPDF

Molecular Diagnostics Manual

Test menu, turnaround times, and specimen requirements for our molecular diagnostics panels.

Provider ManualsPDF

Toxicology Manual

Ordering guidance, panel definitions, and result interpretation for toxicology testing.

Specimen RequirementsPDF

Specimen Collection & Handling Guide

Step-by-step collection, storage, and transport instructions to keep specimens viable for testing.

Specimen RequirementsPDF

Rejection Criteria Reference

Common causes of specimen rejection and how to avoid them during collection and submission.

Specimen RequirementsPDF

Container & Label Guide

Approved collection containers and labeling requirements for every specimen type we accept.

Collection GuidesPDF

Venipuncture Collection Guide

Best practices for venous blood draws, including tube order and minimum volume requirements.

Collection GuidesPDF

Swab Collection Guide

Proper swabbing technique and transport media selection for infectious disease testing.

Collection GuidesPDF

Urine Collection Guide

Clean-catch and observed collection procedures for urine toxicology and PCR testing.

Compliance DocumentsPDF

HIPAA Notice of Privacy Practices

How Bio Gen Labs collects, uses, and protects patient health information.

Compliance DocumentsPDF

Notice of Non-Discrimination

Our commitment to providing services without discrimination, including language assistance options.

Compliance DocumentsPDF

Billing Compliance Policy

Overview of our billing practices, insurance submission, and compliance safeguards.